givestar - Why is my card being rejected?

Having your card rejected can be a frustrating experience. This article explains why this might be happening, and what to do.

There are several reasons why your card may not go through when you're trying to make a donation on givestar. 

1. Insufficient Funds

What it means: There is not enough money in your account to cover the transaction.

What to do: Check your account balance, and transfer or deposit funds if necessary.


2. Exceeded Credit Limit

What it means: You have surpassed the credit limit on your credit card.

What to do: Pay down your current balance before attempting to use your card again.


3. Expired Card

What it means: The expiration date on your card has passed, and the card is no longer valid.

What to do: Request a new card from your card issuer.


4. Incorrect Information Entered

What it means: The card number, expiration date, security code, or personal information was entered incorrectly.

What to do: Re-enter your details carefully and ensure they match your card information.


5. Outdated Card Information with Merchants

What it means: Your card details may have changed, and the merchant has outdated information on file.

What to do: Update your card information with any merchants where you have recurring payments.


6. Suspicious Activity or Fraud

What it means: Your card issuer may have detected unusual or suspicious activity and blocked the card as a precaution.

What to do: Contact your card issuer to verify recent transactions and clear any holds.


7. Bank or Network Issues

What it means: Sometimes, the problem may not be on your end but with your bank's processing system or network.

What to do: Try the transaction again later or contact your bank if the problem persists.


8. Card Not Activated

What it means: If you have a new card, it may need to be activated before use.

What to do: Follow the activation instructions provided by your bank or card issuer.


9. Card Not Supported

What it means: Some merchants may not accept certain types of cards or cards from specific issuers.

What to do: Use an alternate payment method or inquire with the merchant about accepted cards.


10. International Transactions Blocked

What it means: Your card may have restrictions on international transactions, whether online or while you're traveling abroad.

What to do: Inform your bank of your travel plans or ask to enable international transactions.


11. Damaged Card

What it means: Your card may be physically damaged, preventing it from being swiped, tapped, or inserted.

What to do: Request a replacement card from your bank.


12. Incorrectly Inserted, Swiped or Tapped

What it means: You may not be using the card reader properly.

What to do: Make sure you are inserting the chip-end of the card into the reader or swiping it in the correct direction.


13. Reached Daily Spending Limit

What it means: Some banks have a daily spending limit to protect against fraud.

What to do: Check if you've reached your limit and wait until the next day or request a temporary limit increase.

Links to related articles: