This article explains how givestar will settle any funds raised through the platform to your charities nominated bank account.
Once a charity has completed the onboarding process with givestar, and they have been successfully approved by our compliance department, payment will be made on a monthly basis to the bank account(s) specified.
Payment will be made on or around the 14th of each calendar month, generally covering the fundraising in the previous calendar month. Once a settlement has been made to your bank account, a statement will be emailed to you charity representative.
If you have not received a settlement to your bank account please contact our customer services team and we will investigate for you.